We are here to help.

GhostStop doesn't just sell paranormal investigation equipment. We design, manufacture and investigate with ghost hunting equipment every day (and night). We are investigators working for investigators and are passionate about what we do.

Whether you need TECH SUPPORT with equipment, advice on what to use or just have general questions... we are always here.

Help On Our Web Site

Phone, Email & Social Media

Contact Page: click here to shoot us a message (this is the best way to contact us)

General Email:
Tech Support:
Facebook: Shoot us a message on Facebook
Phone: 407-281-1005

Quick Answers FAQ

Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?