Help

We are here to help.

GhostStop doesn't just sell paranormal investigation equipment. We design, manufacture and investigate with ghost hunting equipment every day (and night). We are investigators working for investigators and are passionate about what we do.

Whether you need TECH SUPPORT with equipment, advice on what to use or just have general questions... we are always here.


Help On Our Web Site

• Article: Ghost Hunting Equipment How-To's
• Shipping Info
• Request an Investigation

Phone, Email & Social Media

Contact Page: click here to shoot us a message (this is the best way to contact us)

General Email: info@ghoststop.com
Tech Support: tech@ghoststop.com
Facebook: Shoot us a message on Facebook
Phone: 407-281-1005






Quick Answers FAQ

Order Status • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. • My product is missing parts. • When will my backorder arrive? My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my product? • I received the wrong product. • What is your return policy? • When will my order ship? International Shipping • Do you ship to my country? • What are my payment choices? • When will my order ship and what are my shipping charges? • What is the return policy?

Guarantees • Low Price Guarantee • Privacy Policy • Security Pricing and Billing • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? Buyer's Guide • How do I buy/redeem a gift certificate? • How do I find my product? • How do I navigate the site? • How do I use a coupon? Additional Support • How do I contact you?