Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF USE OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Ghost Stop LLC. The collective work includes works that are licensed to Ghost Stop LLC. Copyright 2010, Ghost Stop LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ghost Stop LLC or purchasing Ghost Stop LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Ghost Stop LLC or to purchase Ghost Stop LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Ghost Stop LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Ghost Stop LLC used in the site are trademarks or registered trademarks of Ghost Stop LLC. All trademarks, service marks and trade names of third party organizations, manufacturers or service providers are governed by their respective owners.

Limitation of Liability
Ghost Stop LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ghost Stop LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Ghost Stop LLC product is mistakenly listed at an incorrect price, Ghost Stop LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ghost Stop LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ghost Stop LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ghost Stop LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Ghost Stop LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Ghost Stop LLC.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Florida or California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ghost Stop LLC products) shall be in the state or federal courts located in Los Angeles County, California or Orange County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ghost Stop LLC products) must be commenced within one (1) year after the claim or cause of action arises. Ghost Stop LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ghost Stop LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, comments, reviews, chat, or by use of obscene or abusive language in any fashion, is strictly forbidden. Impersonation of others, including a Ghost Stop LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Use of Information
All personal information that we obtain from you as a customer is required for order processing. This information is not shared with any third parties but will be recorded and protected internally. For our customers' protection we do not hold complete credit card information. We will primarily use your personal information to provide you with customer service and marketing such as order followups, administration, confirmation and marketing purposes including but not limited to market research and distribution of information about future products and services.

Participation Disclaimer
Ghost Stop LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Ghost Stop LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Ghost Stop LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Ghost Stop LLC in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Ghost Stop LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Ghost Stop LLC may link to sites operated by third parties. However, even if the third party is affiliated with Ghost Stop LLC, Ghost Stop LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ghost Stop LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Ghost Stop LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Pricing and Information Disclaimer
All pricing subject to change. For all prices, products and offers, Ghost Stop LLC reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances. High volume bids are welcome.

Limitation of Liability
Ghost Stop LLC will not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. Ghost Stop LLC will not be liable for products or services not being available for use or for lost or corrupted data or software. Customer agrees that for any liability related to the purchase of products or services, Ghost Stop LLC is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase(s) under this agreement.

Orders: Payment Terms, Interest, Taxes
Orders are not binding upon Ghost Stop LLC until accepted by Ghost Stop LLC. Terms of payment are within sole discretion or Ghost Stop LLC. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. Ghost Stop LLC may invoice parts of an order separately. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law. The Customer is responsible for sales and all other taxes associated with the order.

RETURN POLICY - NEW ITEMS (non apparel)

Contact GhostStop before returning ANY items as we may be able to troubleshoot most problems remotely. Some items may be required to send directly back to the manufacturer if covered by the manufacturer warranties. So, please contact us first for return authorization and instructions.

Ghost Stop LLC offers a 7-day return policy on selected items based on manufacturer return policies. All products being returned MUST be returned to Ghost Stop LLC with the following terms and conditions: be 100 percent complete and contain ALL original manufacturer boxes with the original UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. All items must be in the original, new condition.

Shipping charges on all returned items are the customer's responsibility.

For your protection, we strongly recommend you fully insure your return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery.

If you receive damaged merchandise, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Ghost Stop LLC to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Ghost Stop LLC immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Ghost Stop LLC of damaged goods within the first 3 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions and warranties, if applicable.

DEFECTIVE returns can be returned directly to Ghost Stop LLC within 7 days from the invoice date, at the discretion of Ghost Stop LLC for: credit, replacement, exchange or repair. This DOES NOT include items that have been damaged or defects outside of the manufacturer or GhostStop's own warranty policy. Returns on items with damage or defects outside any warranties may not be returned. All defective returns are subject to a 20 percent restocking fee at our discretion if the item is returned with damage, missing any items or improperly packed.

NON-DEFECTIVE returns can be accepted directly by Ghost Stop LLC within 7 days from the invoice date, at the discretion of Ghost Stop LLC for credit or exchange. All NON-DEFECTIVE returns are subject to a 20 percent restocking fee.

ALL RETURNS that arrive to us damaged or missing any part of the original product as sold (boxes, accessories, manuals, etc.) or otherwise not as sold are subject to AT LEAST a 20 percent restocking fee. We reserve the right to offer any amount as refund based on it's 'used' value or refuse a refund to the customer. This is why we encourage proper packaging and utilization of shipping insurance.

If the package is refused by the customer, the customer shall be responsible for the return shipping fees, original shipping fees and a restocking fee.

Ghost Stop LLC reserves the right to authorize product returns beyond 7 days from the invoice date. IF the product is accepted after 7 days, credit will be issued toward FUTURE PURCHASES ONLY. Shipping charges are not refunded on any returned items.

RETURN POLICY - APPAREL

Apparel items are non-refundable and may not be exchanged or returned for credit. This applies to all wearable apparel and accessories including shirt, jackets, sweaters, hats and arm bands.

PRE-OWNED ITEMS

Ghost Stop LLC does not guarantee or warrantee items noted as 'USED' or 'PRE-OWNED'. All sales are final.

RETURN POLICY - PRE-OWNED ITEMS

Ghost Stop LLC offers a 2-day return policy on DEFECTIVE, PRE-OWNED items purchased. All products returned MUST be returned to Ghost Stop LLC with the following terms and conditions: be 100 percent complete and contain ALL original boxes, packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. You must contact us by phone or email within 48 hours of receipt of the item. This DOES NOT include items that have been damaged or defects outside of the manufacturer or GhostStop's own warranty policy. Returns on items with damage or defects outside any warranties may not be returned.

Non-defective items may not be returned. All sales are final.

Shipping charges on returned items are the customer's responsibility.

If the package is refused by the customer, the customer shall be responsible for the return shipping fees, original shipping fees and a 15 percent restocking fee.

PRODUCT WARRANTIES

Most items have a limited warranty. Please consult us via email if you have a question about the warranty coverage and time period for a specific product. Custom modified products have a warranty limited only to the modification. For instance, full spectrum cameras are warrantied for 90 days but only for the internal lens system. This is because by doing the modification we void the original manufacturer's warranty.

INTERNATIONAL ORDERS AND CUSTOMS

Ghost Stop LLC does not guarantee in any way that all items on our web site are available for shipping to countries outside of the United States. Customs regulations are ever changing and maintained. We do our best to keep up with these regulations and may attempt to ship items you request. Ghost Stop LLC is not responsible for items confiscated, lost, stolen or otherwise not delivered to the purchaser. Ghost Stop LLC is not responsible for customs fees, duties or any additional costs incurred beyond the original purchase price. Please check with your local customs officials for regulations on certain products before ordering from this web site.

CREDIT CARDS

Credit card charges are submitted at the time of your order. Ghost Stop LLC does not apply any surcharge for credit cards. A $30.00 charge back fee will be assessed for each credit card charge back received by Ghost Stop LLC.

DECLINED TRANSACTIONS

Declined transaction cannot be re-submitted to process the order. If a transaction comes back declined, please place a new order making sure the information you entered is correct and that funds are available for the purchase amount. When a transaction is declined a 'hold' is place by your bank for the charged amount for a period (usually between 3-10 business days). During that time they may show the transaction as 'pending' but the transaction will not actually process by your bank and we do not receive any funds for the transaction. We suggest placing a new order, if need be, after the funds have cleared from the hold. Otherwise, you can use another credit card, PayPal or 'Check by Mail' as a payment option.

GIFT CARDS

Bank/store issued gift cards are NOT accepted. Ghost Stop LLC does not accept gift cards as form of payment because most store or bank issued gift cards use another address for security purposes. Due to this constraint, we are unable to process gift cards online. Submitting your gift card on our web site as form of payment is at your own risk and most likely will be declined. Declined transactions may take up to 2 weeks to be refunded back to your card.

DISCONTINUED/UPDATED ITEMS

We continue to do our best to keep up with inventory and models being discontinued or modified. In cases where an item ordered has been discontinued, updated or otherwise made differently by the manufacturer we reserve the right to send out a similar item (at our sole discretion) of similar cost up to 20% either way. If the item does not have a reasonably similar replacement an exchange or store credit may be requested.

SHIPPING INFORMATION

In most cases we ship your order within 3 business days of the time at which you place your order. This processing time is noted on the product details page and is an estimate only. Ghost Stop LLC does not guarantee shipment within the posted time frame as holdups do occasionally arise that are beyond our control. We do not ship or process orders on weekends and holidays. Orders placed on those days or after our cut-off time the previous day will be processed the following business day. Our shipping and handling charge is estimated based on the total of your order, weight, method of shipping, and location.

  • All domestic orders are shipped via UPS.
  • All shipments must have a complete delivery address – PO boxes are not acceptable.
  • We are not responsible for loss of items due to a customer-provided incorrect or mis-formatted address
  • Domestic orders must choose a domestic shipping service.
  • Ghost Stop LLC assumes no liability and offers no guarantee to the validity and accuracy of the shipping charge quoted during checkout.
  • If an invalid or incorrect shipping rate is quoted due to customer error in selection of a shipping service Ghost Stop LLC reserves the right to adjust and capture funds in the correct amount for a valid shipping method.
  • Back orders will be shipped as soon as possible. You will be notified via email of the status.
  • Ghost Stop LLC reserves the right to change the shipping method, provider or split the shipment if the estimated time of delivery is roughly the same.
  • In most cases the shipping carrier will require a signature for delivery, especially when the value is over a certain amount. If the package is returned to us due to non-delivery we will attempt to contact you for redelivery. A redelivery fee will be required to pay for shipping the package again.

SHIPPING TO A DIFFERENT ADDRESS

Selecting the option upon checkout to have your order shipped to an address different than your billing address may result in an unspecified delay processing your order. To maintain the security of our valued customers we review all orders but especially those shipping to a different address. We reserve the right to ship the order to the billing address ONLY or cancel the order as we see fit to protect the credit card holder. Reasonable communication will be attempted with the customer to verify the information provided during the verification process.

AFFILIATE INFORMATION


Affiliate payments are made on a quarterly schedule. Payments will be made quarterly one month following the payable quarter. Affiliates are provided with rules upon engagement that are subject to change. Deviation from these rules on the part of the affiliate may result in closure of the account and forfeiture of any balance recognized in the affiliate account. GhostStop LLC reserves the right to remove an affiliate account for any reason at our sole discretion.

NOTICE ON EQUIPMENT USE AND CLAIMS

Ghost Stop LLC, its vendors, employees and affiliates shall not be liable for any direct, special or consequential damages that result from the use of, or the inability to use, the products sold or given freely on this site or the performance of the products, even if Ghost Stop LLC has been advised of the possibility of such damages.

Ghost Stop LLC does not guarantee or in any way claim that the products on this site or advice given will result in capture, documentation or audience to any type of paranormal activity.

REWARD TOKENS PROGRAM

The GhostStop Reward Tokens program allows our customers to earn points toward future purchases. This is a loyalty program to reward our returning customers.

  • You must place an order at GhostStop.com to earn Reward Tokens.
  • Token values for each product are shown on each product's page.
  • You must have an account and be logged in to that account in order to generate Tokens and redeem them. The Tokens are associated with only one account.
  • Tokens are not earned until the order is completed and shipped.
  • Tokens can be redeemed 30 days after the order has been completed and shipped. Though the Tokens are earned at the time the order is marked as shipped, they cannot be redeemed for 30 days.
  • To view your Rewards Tokens, just come back to this page or login to your account on GhostStop and click 'My Reward Tokens'.
  • Once you have earned a minimum of 400 Tokens you can redeem those points toward your next order.
  • To redeem just enter the total Tokens you'd like to redeem above and click 'Redeem'. You can choose to redeem only what you need and keep the rest if you like. Either way, you will not lose them. You can use the Tokens you want and let the rest continue to grow as you wish.
  • Once the Tokens are redeemed for your account the amount associated with those points will be discounted on your next order.
  • Tokens do not have a monetary value and are not transferable. They cannot be given to anyone else or used by anyone other than the original account owner.
  • Tokens are only generated for online orders through GhostStop.com
  • Tokens are not awarded for orders using redeemed Rewards points
  • This Reward Tokens program and calculations for points earned are subject to change at any time without notice.
  • Tokens expire one year (365 days) after they have been earned
  • If any products or orders are returned Reward Tokens awarded for those items will be deducted
  • We reserve the right to remove anyone from the program as we deem necessary
  • If you have already redeemed Tokens they will show up as a credit during checkout. Don't worry, it's not gone. For PayPal users, this will automatically be deducted from the sub-total. For all other types of payment the discount will be shown on the last page of checkout as 'Rewards or Gift Cert'. You will not see the discount in your cart until you get to the final checkout page.
  • Purchasing of gift certificates does not reward any Tokens.
  • Some products may not have a Rewards Token value such as items already-discounted, on sale, pre-owned, clearance, events, services or items as part of a special promotion.

GhostStop.com was formed by a paranormal investigator for paranormal investigators to help provide the best ghost hunting equipment available for the best prices. We have taken the time to test out much of our equipment and offer only what we consider the best equipment for ghost hunting. The 'Our Picks' section features a handful of ghost hunting equipment we use on every investigation.

We offer a wide selection of ghost hunting equipment from EMF meters, digital voice recorders (for EVP), thermometers, thermal cameras, DVR video systems with night vision, equipment cases, digital cameras and video cameras to paranormal magazines, books, DVDs, ghost hunter apparel and more.